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    Industry Standards

    Experience: 0 - 2 years

    Job Summary & Responsibilities:
    We have openings for below positions
    -Non premium process
    -Customer Support Executive
    -Voice Process
    -Non Voice Process

    Age criteria: 18 - 35
    Languages: English with any regional language and Hindi Added advantage

    upto 3.5 LPA

    Experience: 0.6 - 4 years

    Job Summary & Responsibilities:
    Skills -

    Proven work experience as a team leader or supervisor
    In-depth knowledge of performance metrics with accurate KRA and KPIs
    Good PC skills, especially MS Excel
    Excellent communication and leadership skills
    Organizational and time-management skills
    Decision-making skills
    Degree in Management or training in team leading is a plus
    Language - Excellent English and Hindi with any regional language
    Experience- at least min 6 months as TL on papers or worked as SME (subject matter expert) for 1 year or worked as sr associate for 2 yrs into Banking domain in BPOs. Candidates from bank is also eligible, who have worked as TL.
    Shifts - rotational day shift (8am - 8pm window), no cab

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